Category: | Roofing Contractor |
Address: | 216 Auburn Dr, Colorado Springs, CO 80909, USA |
Phone: | +1 719-465-1835 |
Site: | divineroofinginc.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–4PM Closed |
EQ
equip man
I really don’t like writing negative reviews but this week the final straw forced me to, which I will get to later. The experience I had with Divine Roofing was quite bad to say the least. The salesman didn’t do things he promised he would and in fact lied to me numerous times. The morning of the install no one from the actual company showed up except for the non-English speaking independent contracting crew that I tried to communicate the specs of the agreement to. Yes it called for flashing that they had no intention of installing. Too bad, we no speak English. I called and called trying to get someone from Divine to show up and the salesman told me numerous times he was on his way, but he really wasn’t. They used a leaf blower when done to clean off debris from the roof. Well the crew refilled their leaf blower on the roof and spilled gasoline on the newly installed shingles. The crew never said a word about it. Oh yeah, no English. Lucky I went on the roof and found it myself. When the actual company employees showed up, after the roof was pretty much done, they made them install flashing, but really couldn’t do it properly after the fact. They agreed to replace the gasoline damaged shingles. I also found that they punched a hole through my gutter while tearing off the old roof. To Divine’s credit they did replace that section of gutter and replaced the gas soaked shingles. The clean-up was subpar and I spent the next day cleaning my yard and decks of debris. Now for what prompted this last straw event. I have noticed that there have been quite a few nails showing up at the outlet drains from the down spouts. The drain pipes are buried. The last heavy rains we’ve had the gutters have been overflowing. I cleaned them as they do get leaves and sticks etc. from the trees, but it didn’t help. What I found happening is that there were more plastic cap nails down in the curve of the downspout that created a dam and therefore the water couldn’t drain out fast enough. Hopefully this company has learned from some of the big mistakes it has made with my project but even after 6 months now I’m still dealing with it. Most of these things the owner Michael, has accepted responsibility for and was quite apologetic. Maybe others will have a better experience.
JA
Jacque Lemieux
Upon moving into our home in Falcon, Colorado, I noticed the living room had been redone with wood flooring. The problem was they had covered all the heat ducts! I called several duct cleaning companies that quoted me unreasonable prices to clean my ducts. They would just by pass the fact I had no ducts in the living room. I needed them located. We were getting no heat through some of the ducts in the back of the house. I could feel warmth under the wood flooring. Again we called a reputable furnace company to come and check. They would not even do the job but gave us instructions on how to find the ducts. Nate Lemieux from Divine Roofing and Restoration told us he knew he could find those ducts, not only that but a professional clean out, not just a simple vacuum that other companies do. Nate spent a day finding 4 heat ducts that had been covered with wood flooring. Taking a specialized camera he began searching why heat was blocked from other rooms. This cameras was AMAZING! Debris, wood, trash, insulation, foam, dirt, dust, bugs . It was incredible what this camera found and the amazing work Nate Lemieux did to clean out theses ducts. I want to thank Mike and Tony, owners of Divine for allowing this work to be done at such incredible rates and for the professionalism they provide in their employees. This incredible job not only fixed a heating problem but these men, Mike, Tony and Nate saved my home from a possible fire that no other company would have possibly found or been as successful! Wonderful, professional and excellent team!!! No other company would have done this job as professional and with expertise as Divine Roofing and Restoration. Words can not express the thanks and appreciation I have for Tony, Mike and Nate; you guys are outstanding!
MO
Monica Chunn
I want to give the highest praise to Divine Roofing and their team. They were the first ones I called out to do an estimate on my roof after the severe wind and hail storms hit Colorado Springs here recently. I did my homework by checking on many other roofing companies and had them come out to do estimates as well. I checked reviews and did my research on all the ones I was considering. You never want to get into something without being informed especially when it comes to your home. During the process, I kept going back to Divine Roofing. When it was time to make my decision, I did in fact choose them. Their quote beat out all the other roofers and their customer service was top rated. They treated you like a friend and not just another job to do. Josh, Bre, and Michael were on top of everything making sure I was satisfied. They returned phone calls and emails and I can not say enough as they took the time to answer all my questions. When their team came out to do the roof, they were friendly, worked diligently, and the clean up was over and beyond as they put everything they had moved back in it own place. I have children and did not want them stepping on a nail and even walked over the yards afterwards. I found not a single nail or any debris left behind as I smiled. I can not speak highly enough about Divine Roofing. My roof looks wonderful!! They even helped me to get in touch with someone to do my gutters as well. Thank you Divine Roofing! You will be the first and only ones I will call in the future when Mother Nature decides to pour down her wrath upon my roof! You truly stand behind the name you have bestowed upon your company...for Divine you are.
FR
Francisco Linarez
I just want to express how much of a pleasure it was to have Divine Roofing do the work on our home. The installers did a fantastic job on the roof. I also want to say thank you for Divine expressing my urgency for install to the gutter company. They told them we needed to sell our home and the gutter guy came out on a Sunday and the gutters were done the next day, even with the bad weather we experienced on Monday, day of install, I would never have expected them to come do them on a bad weather day. To top it off Divine was honest with our quote unlike several other roofing companies in town, and actually did the install for the discussed amount which was cheaper then the other 5 companies I had gotten a quote from. But putting cost aside their speed, honesty, and quality will make Divine roofing from now on our go to company for anything roof related and we will recommend Divine to everyone. Thanks again, Sincerely.
KI
Kimberly Lara
There is no better roofer out there! We had a tremendous experience with Michael Moore and Divine Roofing! We had contacted another roofer and had a disappointing experience, so I had to make another call. I called Michael, and with the utmost professionalism, he was out in record time to take a look at our wind damage, and took many pictures so that we could see exactly what was going on with our roof. The office staff quickly put our estimate together and Michael was able to schedule our repair in time for our house inspection. We are so thankful that Michael and his company care so much about the customer! They kept us informed every step of the way and have followed up to ensure our satisfaction...we will definitely recommend Divine to our friends and family!
AN
Andy Stecklein
When our roof received hail damage and needed to be replaced we began researching local roofing companies in and around Colorado Springs. After meeting with several of them, we were most impressed with Divine Roofing and selected them to perform all of the repairs. They did a great job of explaining the process to us and offered the most options for upgrades, additional features, and warranties. We also found it of great value that they provide an annual inspection and perform general maintenance to help extend the life of our new roof. Now that the project is complete it is quite clear that we made the right choice. From start to finish the project went smoothly and we would definitely recommend Divine roofing to all of our friends and family.
MA
mark manz
My first insurance adjuster told me the roof had minor damage, with a second opinion from Devine Roofing (Michael Moore), I called my insurance and asked to have my roof re-inspected. When the second adjuster called I mentioned that I would like to have Devine present to help me (home owner) make sure I did not sign off on any damage. After the re-inspection, Mike helped in my roof being declared total roof replacement. (Thanks Mike!) Devine took it from there and replaced my roof with minor weather delays. I am very happy with my new roof and strongly recommend Devine Roofing! Mark Manz
RE
Rebecca Lundy
Excellent customer service! We had a job all lined up deposit was made but a week before the scheduled work was to begin we received some devastating news that put our family into a hardship. Michael and Bree were so understanding and excellent to work with. They were compassionate towards our situation and worked with us on cancelling the job and refunding the deposit. It is so rare a company has the humanity to understand life sometimes throws you a curve ball. They are amazing and worth every penny. We highly recommend working with them! You could not find a better company.
MA
Matthew Clark
I am a demanding homeowner prideful of the work I complete on my home. I had some hail damage last summer and I contracted Divine Roofing to inspect and complete the contract. Brian was the service manager to do the inspection and bidding. He was friendly and helpful with determining what we were to complete and he made sure my detailed specifications were his priority. The work was completed in a timely fashion and the craftsmanship was to my specifications including clean up. I am very happy with this company and would use them again or recommend to my friends and family.
GA
Gary Campbell
Now that the concrete project is complete, I wanted to thank you and your staff for the excellent result. If there was one thing that stands out, you may have been too efficient, and that’s not necessarily a bad thing. I thoroughly enjoyed working with all of you. The concrete crew were hard workers, kind, and very respectful, not to mention the wonderful work. The young man that replaced the stone veneer was outstanding, and impressed both my wife and I. Thank you so much for the great work product. All my best to you and your staff.
GI
Gillian Martin
We have nothing but great things to say about Divine Roofing. Last summer they were contracted by sellers of our now home to replace the roof before closing. Not only was the entire roof completed in the necessary time frame, but Mr. Moore communicated directly with the owners (sellers) as well as us (the buyers) to ensure clear communication of progress. If you are searching for quality products with unparalleled customer service, Divine Roofing is where to look. It was truly an excellent experience by everyone involved.
CO
Courtney F
The Divine Roofing team was extremely prompt and communicative. They assisted us with our insurance claims and worked scheduling around our needs. They did a great job replacing our entire roof and were done in a day. Greg was super helpful with helping us to find a leak in our master window, which he promptly helped us "band-aid" although windows are not their thing. :) The entire staff was friendly and personal when I stopped in to the office. Thankful for a company that stands behind their work and is trustworthy!
CS
csuScorp
We originally requested bids from 4 other companies but decided to go with Divine roofing because Mike was very professional, knowledgeable and friendly. They worked with our schedule and completed the job very quickly as we were under a tight timeline with insurance. We were very pleased with the work and the cleanliness of the house afterwards. The quality of the work was what we were pleased with the most. I would recommend Divine roofing to anyone looking for a local company that will do good work. Steve V
IR
Iryna Volynets
I had a great experience dealing with these guys! We are in the process of purchasing a house, and had some concerns about the roof. That is when we contacted them. Not only we received help right away, but also, they provided us with detailed information on the condition of the roof. Special Thank You to Josh, who offered to drive to our house and inspect the roof right away! Its not often nowadays that you get such a high level of service. Pleasure to deal with! Thank you for your time, and hard work!